ordering
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why isn't my discount code working?
please note that discount codes cannot be used in conjunction with any other offer, including gifts and sets or with bulk buy promotions like the buddies. multiple discounts cannot be added to the ...
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what if i need to update, change or cancel my order?
Regrettably, it’s very difficult for us to cancel or amend your order once it has been placed as we aim to ship all orders as fast as possible. Our warehouse is processing them within a couple of h...
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how do i get an update on my order status?
once we have received your order, we'll send you a confirmation email. once your order has been dispatched from our warehouse, we'll also send you an email containing tracking details. you can chec...
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how long do you take to process orders?
we aim to process all online orders within 1-2 business days. please note that processing times do not include weekends and public holidays. if you place an order on a weekend or public holiday, we...
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do you offer a discount for first-time orders?
subscribe to our mailing list and enjoy 10% off your first order. you can do this by simply entering your email address into the form located in the footer of our website. keep an eye on your inbox...
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what payment options does evo offer?
we accept payment using visa and mastercard. we also offer afterpay on orders over $65 to customers located in australia.
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what if an item is out of stock?
please contact us here and we can advise when the product will be back in stock or help you get your hands on your evo goodies through another retailer.