returns
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what do i do if i'm unhappy with my order?
if for any reason you are not satisfied with your evo online purchase, please contact us with your name and invoice number so we can assist you.
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what should i do if i have received different products to the ones i ordered?
please contact us with your name and invoice number so we can assist you.
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i have received my order and it contains faulty products, what can i do?
if you have received a faulty evo product, purchased from evohair.com, please contact us. we may request you send the item back to us via the same method you received it. on assessment, if we deem ...
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what should i do if i am not satisfied with my evo order?
if for any reason you are not satisfied with your evo online purchase, please contact us with your name and invoice number so we can assist you.
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i have received damaged evo products in my online order, what can i do?
if you have received a damaged evo product, purchased from evohair.com, please contact us. we may request you send the item back to us via the same method you received it. on assessment, if we deem...
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the packaging on my evo product is broken, what can i do?
if your evo product is broken or you are in need of a new pump or cap, please contact us and we'll get you what you need.
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what is your returns policy?
if for any reason you are not satisfied with your evo online purchase, please email internationalorders@evohair.com with your name and invoice number so we can assist you. please note that return p...
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i've received my order and it contains a faulty product.
if you believe the product to be faulty please contact us and we will request that you send the item, back to us via the same method you received the goods. if we deem the product to be faulty on a...
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how do i return an item?
to return and exchange products, please contact us and we will let you know what you need to do. please note that return postage costs are at your expense unless items are incorrect or deemed faulty.
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have you received my return?
once we've received your return, we will send you an email confirming next steps. we always recommend that you purchase tracking when returning an item as we cannot take responsibility for items th...